International Customers & Shipments

Devinah Cosmetics does not handle the physical transport and delivery of packages and shipping carriers themselves are ultimately responsible when packages are delayed, damaged, or lost. USPS is our dominant shipper for all of our domestic packages. We use the standard delivery option of First Class Mail.

As our international shopper, what this means to you:

  • Using First Class Mail International, deliveries generally take between 10–31 days to arrive, although the USPS does not guarantee delivery dates or times. Mail may travel to its destination by ground, air or a combination of both.
  • Tracking is not offered for First Class packages. That's because once you expand to international markets and your orders are accepted outside U.S. borders, the packages might not always be eligible for tracking.
  • Devinah Cosmetics does NOT issue refunds or replacements for LOST/UNDELIVERED/UNCLAIMED packages.
  • First-Class Mail International is the most affordable mail class for international shipping which is why we offer this service.

USPS does not offer any coverage on packages shipped internationally via First Class International, or in a Small Flat Rate Box or Flat Rate Envelope.

If you are NOT comfortable with your package traveling from the U.S. to your country without being insured and having no tracking information, we highly suggest you use a Third Party Shipper. Many of our international customers have shared their shipper of choice with us, letting us know that they feel comfortable about placing orders and not having the long awaited stress of the very slow First Class International delivery service.

Consider myMallBox and click the link to learn more about Third Party Shipping:
https://www.mymallbox.com/

*Devinah Cosmetics is not affiliated with myMallBox and has no connection with the company. The company was shared with Devinah Cosmetics by several long time international customers.

Should you continue to purchase knowing that international orders cannot be insured nor tracked through USPS, you release Devinah Cosmetics liable for lost/damaged/unclaimed packages. Refunds or replacement orders will not be issued.